A leading food retailer in Portugal, Sonae MC, wanted to improve service quality and customer satisfaction without increasing operating costs. The AnyLogic model, developed by consultancy company LTP, provided the retailer with analytical support regarding the checkout dimensioning process.
Fannie Mae (The Federal National Mortgage Association) is a US government-sponsored enterprise that operates in the secondary mortgage market. It purchases and guarantees mortgages from lenders, such as banks and other financial institutions, securitizes them, and then sells them back into the secondary mortgage market as mortgage-backed securities. This provides market liquidity and helps stimulate activity. In 2018, Fannie Mae was ranked 21st on the Fortune 500.
Vendasta created automation system to gather all necessary sales and marketing tools on a single platform and minimize the manual work of managers. They needed qualitative research of partner adoption, running automations, and workflow optimization. The company applied system dynamics modeling to explore different scenarios and make the right conclusions.
Indiana University Health Arnett Hospital, consisting of a full-service acute care hospital and a multispecialty clinic, faced poor statistics because the number of no-show patients (those who don’t show up for their scheduled appointments) rose dramatically to 30%. This was primarily connected to the fact that clinic schedules were driven by individual preferences of the medical staff, which led to increased variations in scheduling rules. To eliminate the problem, the client wanted to develop a scheduling methodology that would benefit the clinic, doctors, and patients.
Building and interpreting simulation models can be difficult, especially for businesspeople, so AIG designed and created a model template in order to capture information required for modeling. These templates could then easily be customized for business domain experts in various sectors that require repeated processes.
Manufacturing companies face many challenges in the world today including globalization and changes in consumer demand. To overcome these obstacles, companies can either keep extra capacity or engage in resource sharing in order to utilize their resources in a more productive way.
One of the largest turbine manufacturers in the world had a very promising five-year portfolio of gas turbines to produce and was planning an optimistic 30% net margin. The company’s portfolio consisted of over 100 programs, made of 1000’s of projects, with each project composed of a number of phases. Relying on its good past performance, the company built their strategic competitive edge around their reliability, enabling them to offer penalties for late delivery and bonuses for early performance.
CSAA is one of the top personal lines and property casualty insurance groups in the United States. They wanted to understand the customer lifetime value to the insurer (V2I) and the value of the insurance policy to a customer (V2C). Engineers built a simulation model to make the right decisions on investments, staffing, and skilling. The results showed yearly V2I and V2C, the 10-year survival rate, and their correlation.
When people are impacted by a natural or man-made disaster, utility companies look for ways to provide resources as soon as possible, and reduce outage time. To assist and better coordinate with each other, Canadian companies from closely located territories created alignments for mutual assistance. Engineers from York University applied simulation modeling to provide the utility companies with a better decision-making tool for managing the mutual assistance process.
Banca d'Italia processes a certain amount of manual credit transfers every year. These transfers cannot be processed automatically and require two divisions of employees in the back office of the bank. The bank wanted to determine if merging these two divisions would be beneficial. The consultants employed AnyLogic’s unique capability to use different modeling methods and created two models of the system to ensure the result.