Academic articles

A Hybrid Modeling Approach for Automated Parcel Lockers as a Last-Mile Delivery Scheme

Urban logistics is becoming increasingly important due to the global rise of e-commerce with home deliveries of small but frequent orders from consumers. The introduction of self-collection delivery systems is an innovation for last mile delivery operations in urban areas and brings new benefits. This paper introduces the application of hybrid modeling approach for the self-collection delivery costs optimization and estimation of future demand based on several socio-economic parameters.

Business Process Modeling and Efficiency Improvement through an Agent-Based Approach

This paper describes the results of a practical experience of business process improvement and change. the business modeling approach, carried out through an agent-based model, has been applied to an operational process with the aim to reduce the overlapping of the operational phases and to improve the time-efficiency. Simulation outcomes and results are discussed.