Academic articles

Business Process Modeling and Efficiency Improvement through an Agent-Based Approach


This paper describes the results of a practical experience of business process improvement and change. the business modeling approach, carried out through an agent-based model, has been applied to an operational process with the aim to reduce the overlapping of the operational phases and to improve the time-efficiency. Simulation outcomes and results are discussed.

Investigating Output Accuracy for a Discrete Event Simulation Model and an Agent Based Simulation Model


In this paper, we investigate output accuracy for a Discrete Event Simulation (DES) model and Agent Based Simulation (ABS) model. The purpose of this investigation is to find out which of these simulation techniques is the best one for modelling human reactive behaviour in the retail sector. In order to study the output accuracy in both models, we have carried out a validation experiment in which we compared the results from our simulation models to the performance of a real system. Our experiment was carried out using a large UK department store as a case study.

Dynamic Learning in Human Decision Behavior for Evacuation Scenarios under BDI Framework


A novel approach to represent learning in human decision behavior for evacuation scenarios is proposed under the context of an extended Belief-Desire-Intention framework. In particular, we focus on how a human adjusts his perception process (involving a Bayesian belief network) in Belief Module dynamically against his performance in predicting the environment as part of his decision planning function. To this end, a Q-learning algorithm (reinforcement learning algorithm) is employed and further developed.

Real Options and System Dynamics Aproach To Model Value of Implementing a Project Specific Dispute Resolution Process in Construction Projects


This paper presents a methodology to study the effect of different resolution strategies on the value of the investment in a project-specific dispute resolution ladder (DRL) using option/real option theories from financial engineering, process centric modeling, and system dynamics methodology.

Agent-based Modeling and Simulation


Agent-based modeling and simulation (ABMS) is a new approach to modeling systems comprised of autonomous, interacting agents. Computational advances have made possible a growing number of agent-based models across a variety of application domains. Applications range from modeling agent behavior in the stock market, supply chains, and consumer markets, to predicting the spread of epidemics, mitigating the threat of bio-warfare, and understanding the factors that may be responsible for the fall of ancient civilizations.

Using Simulation Modeling for IT Cost Analysis


In the old days, the price for IT services was formed in a pretty standardized way. Network services had an explicit usage price per Kbit/ sec. The range of provided IT services have been growing very fast and have reached new dimensions of complexity. From infrastructure pricing to web-enabled application availability and performance nowadays the old rules for defining service pricing is not applicable any more. Today it is difficult or sometime even impossible to associate the provided service levels with the cost related to the processes of operation, maintenance and the capital cost behind it. The old measures of dollars per Kbit/sec cannot be the right measure any more.

A multi-paradigm, whole system view of health and social care for age-related macular degeneration


This paper presents a hybrid simulation model for the management of an eye condition called age-related macular degeneration, which particularly affects the elderly. The model represents not only the detailed clinical progression of disease in an individual, but also the organization of the hospital clinic in which patients with this condition are treated and the wider environment in which these patients live (and their social care needs, if any, are met). The model permits a ‘whole system’ societal view which captures the interactions between the health and social care systems