Business processes and service systemsView Other Application Areas»

A manager can tackle business problems one by one and experiment with different solutions on a department basis. He can try to set up optimal document circulation, purchase modern expensive equipment, and so on. This process will take a lot of effort and resources, take a long time, and may lead to worker burnout. (“Not another new change!”) It’s just too costly in a modern business. Besides, many of these changes may be localized but may counteract each other and be sub-optimal across the enterprise. Simulation modeling offers a solution. You can test ideas. You can test combinations of ideas. You can seek optimal parameter levels for different scenarios. And you can do it all without great expense, without angering the workforce, and without disrupting operations.

Our simulation approach allows us to analyze and evaluate the effectiveness of the business processes already existing in the company, to work out an improvement plan addressing discovered problems, to improve existing business processes, and to develop entirely new business processes based on simulation experiments.

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Reviews & testimonials

  • I go back with AnyLogic to the very beginning: over ten years now. Ten years ago, AnyLogic was what I call the only industrial strength product that had a hope of doing both system dynamics, agent based, and discrete event in one package. As best as I can tell, it’s still the only package that has that capability. As we do more especially in the realm of agent based models, there are some open-source tools, but none of them has anything close to the functionality that AnyLogic does.

    Dr. Mark Paich, Director,
    PricewaterhouseCoopers LLP
  • Although I am still a new user of AnyLogic, I have been very impressed with its flexibility, ease of use, and the multimethod capabilities. AnyLogic’s versatility and standard libraries allow us to address a large number of different business process automation questions very quickly and with one software tool. I also believe the ability to customize ours models with Java code is invaluable when modeling the complex interactions in today’s real-world systems and operations.

    Dr. Gregory Kott, Principal Research Scientist,
    PARC, A Xerox Company
  • We use AnyLogic to understand better, improve and demonstrate how complex systems work. My personal favorite aspect of AnyLogic is the fact that it compiles the simulation models into a general purpose, fully object-oriented program language, like Java. Which allows us to embed optimization algorithms into simulations without writing unnecessary code.

    Onur Dulgeroglu, Senior Analytics Engineer,
    GE Global Research
  • AnyLogic support team has been very proactive in supporting my projects and meeting my deadlines. I’ve been working with AnyLogic software less than a month and I'm feeling confident moving forward as I continuously learn a lot from the support team. AnyLogic support team to me is brilliant, fast, energetic and fully equipped with technical knowledge. Fear no more as anyone can easily learn simulation with AnyLogic's perfect support team guidance and user-friendly software.

    Ching-synn Teo,
    AMD (Advanced Micro Devices, Inc.)
  • AnyLogic offers wide analysis and business process optimization capabilities in comparison to the traditional analytical methods. Support of multiple methods allows the analyst to choose solutions relevant to the goals of simulation and the available statistics. Other important advantages of the system are the optimization module and GIS map integration.

    Nikolay Begunov, PhD, Project Manager,
    Ural Bank for Reconstruction and Development
  • I've been using AnyLogic for the last two years, and I think is the most complete and useful simulation software in the market. I’ve also had experience with other tools, and none of them are capable of integrating the multimethod modeling paradigm, and AnyLogic is. If you have a low background in programming, probably your learning curve can be hard at the beginning, however once you get some experience, you can simulate anything. Currently, we use AnyLogic as simulation tool for several projects, like logistics, or clinical activities, or patient/staff flow modeling. If you are looking for a complete solution, this can be a good choice.

    Alvaro Gil,
    Jewish General Hospital - Montreal
  • The School of Mechanical Industrial and Aeronautical Engineering, University of the Witwatersrand, hereby acknowledges and commends the AnyLogic technical support team for their help with a Masters student project. The team went beyond what was expected by providing fast responses to technical questions, as well as providing training assistance to the student. The quality of both the software and technical support allowed an effective solution to be achieved.

    Ian Campbell, Lecturer: Operations Research,
    University of the Witwatersrand
  • I've used AnyLogic and a number of other simulation tools as part of hospital services design over many years. I prefer AnyLogic for its flexibility and multimodal capabilities and wholeheartedly recommend it.

    Keith Stockman,
    Monash Health
  • AnyLogic is not only a multifunctional simulation modeling tool, but it is also a high-tech software developed on the basis of the current standards and principles of software engineering. It is an efficient decision-making tool which can cope with the challenges of management and market economy. Every release provides you with new sample models and case studies which show all the varieties of spheres where simulation modeling can be applied. AnyLogic has been used in State University of Management for about 8 years, in an MBA course of the Business School and upgrade courses of economic processes simulation.

    Natalia Lychkina,
    Moscow State University of Management

These companies already use AnyLogic for business processes and service systems

Case Studies

  • Modeling of Banca d'Italia Back Office System
    Banca d'Italia processes a certain amount of manual credit transfers every year. These transfers cannot be processed automatically and require two divisions of employees in the back office of the bank. The bank wanted to determine if merging these two divisions would be beneficial.
  • Construction Simulation Model Tackling Increased Constraints on a Complex Earthmoving Project
    “Anylogic’s flexible and easy to use environment enabled CCT’s simulation engineers to rapidly model the newly added constraints and deliver a valuable simulation model leading to a highly successful claim process,” affirms Ramzi Roy Labban, Manager, Construction Systems and Simulation at CCC.
  • Simulating Bicycle Sharing System with the Help of AnyLogic System Dynamic Modeling
    Sustainable bicycle transportation systems have generated broad expectations and have recently attracted focus in the scope of urban planning by alleviating traffic congestion and reducing noise and air pollution. Such bike sharing systems are easy-to-use and generally promoted by the public administration, operating by advertisement companies, transportation operators and, and public organizations.
  • Improving Plane Maintenance Process with AnyLogic Agent-Based Modeling
    The military aircraft maintenance turnaround process (the in-between time when the aircraft touches down, is refueled, rearmed, and inspected, in order to be released) is complex and, being fairly time-consuming, includes multiple interactions and parallel workflows. Engineers from Lockheed Martin, one of the largest companies in the aerospace, defense, security, and technologies industry, used AnyLogic simulation modeling to improve decision making in the entire military airplane turnaround process and evaluate the impact of process changes on turnaround time.
  • Business Processes Optimization Using Data Science and Simulation Modeling
    The world’s largest companies use data analytics to increase their revenue and keep up with the changing business world. But how does data science relate to simulation modeling, and what are the cases for the implementation of this interaction, primarily concerning value for the business? The United Services Automobile Association (USAA), a Fortune 500 group of companies, has answered these questions with real-life solutions.